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Artificial Intelligence in Business IT

In recent years, artificial intelligence (AI) has exploded in popularity and distribution. Today, people relate to AI in different ways, depending on how they use it (or not) and whether or not they run a business that utilizes AI solutions.

While some people are concerned about self-aware robots taking over the world, others see AI for what it is: an intelligent and streamlined way for businesses to improve their operations, elevate server managed IT services, enhance productivity and offer a better workplace.

The Current State of AI in Business

Today, dozens of businesses in a wide selection of industries are using AI and machine learning to secure new opportunities. Some of the most notable include tech companies such as Google and Microsoft and medical devices brands such as SigTuple.

AI & Managed Security Services
While many of the programs these brands are investing in remain proprietary and hidden from public view, AI has permeated the modern world in ways virtually everyone can see.

Uber is testing self-driving cars in several major cities around the world, Google uses artificial intelligence to rank the webpages you search for daily, and Amazon’s Alexa uses AI to show you products you might be interested in.

In fact, most tech experts are optimistic about the future of AI in business. As it stands now, AI has already enhanced the innovative strengths of modern companies, and it stands poised to do much more than that in the near future.

In the words of Erik Brynjolfsson, a professor at MIT’s Sloan School and an expert on the digital economy, “Partnerships of humans and machines are often going to be the most successful in business.”

The Different Types of Artificial Intelligence

Today, there are several different types of artificial intelligence, working for and with brands, including the following:

  • Artificial super intelligence. This type of AI uses a computer as a “super brain” that’s both faster and more expansive than the human brain.
  • Artificial general intelligence. Machines using artificial general intelligence (AGI) perform tasks that mimic human intelligence and decision-making. Lots of companies use it to understand human responses and respond back to them.
  • Artificial narrow intelligence. Artificial narrow intelligence (ANI) is the most introductory form of artificial intelligence. The machines that use ANI do things such as play chess and make decisions based on logic programming.

The Connection With Managed IT Services

Managed IT services and managed cloud hosting services, like many other industries, have come to use AI in recent years.

Because managed IT services specialize in desktop managed IT and endpoint protection and rely on metrics such as performance, accuracy and rapid response, AI poses an ideal solution that can help these companies be more efficient, flexible and innovative, while also providing smart backup and disaster recovery solutions and improving their endpoint security and managed services.

While there are many ways MSPs can use AI to enhance their brands, these are some of the most obvious applications:

  • Proactivity. One of AI’s greatest strengths is predictive insights. With the help of AI, MSPs can take a proactive approach to algorithms, problem-solving and offerings.
  • Cost savings. IT departments are always facing new technological challenges. In many cases, they have a hard time adapting correctly and risk falling behind as a result. Luckily, AI can fix this. By providing IT departments with a way to streamline their applications and provide better service and more intelligent problem-solving, AI helps IT departments avoid unneeded expenses and consolidate their resources.
  • Increased accuracy. When managed IT services partner with AI technology, one of the biggest perks is increased accuracy. AI is one of the fastest-moving technologies out there, and accessing it allows IT teams to improve their processes by making them faster, more accurate and more secure. It’s also a fantastic support solution for data backup and disaster recovery.
  • More flexibility. When MSPs use AI, they have more time to focus on the growth of their team and products. Because AI is flexible and easily scalable, it represents a simple way for IT teams to support their clients and access deeply intuitive solutions that match the needs of their organizations.
  • An improved backup and disaster recovery plan. AI can help IT teams supplement their existing IT support and backup services and provide them with an intelligent backup and disaster recovery solution. Because backup and disaster recovery remains one of the most important considerations for an organization, this is essential.

The Case for AI in MSPs

If you’re looking for a way to improve your backup and disaster recovery software or offer more comprehensive backup and disaster recovery solutions, AI is a fantastic place to start.

To learn more about how MSPs can use AI to their benefit, Our managed IT, backup disaster recovery and cloud services are designed to help your business improve its endpoint protection, enhance its management capabilities and adapt to the challenges of an ever-more-complex online world.

Contact us today to get answers to your questions or to find out how our managed IT services and more can help your brand grow.

Are Cybercriminals Phishing for Your Sensitive Business Information?

With phishing attacks steadily on the rise, businesses have to be especially careful when clicking links or opening email messages from untrusted sources. The chart below shows the number of unique phishing websites detected monthly, from the last quarter of 2015 through the first quarter of 2016.

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Security Operations Center

Managed security and extends your internal IT team’s capacity to protect your applications, systems and networks with advanced security solutions that are easy to implement, fully managed and do not require large upfront investments. It is designed to absorb the time-consuming and complex security incident investigation process, while offloading the high costs of an in-house security staff.

Our Managed Security Services Solution includes:

  • Complete threat investigations and analysis
  • Threat assessment reports to identify risks
  • Reverse malware and suspect application engineering
  • PCI compliance and vulnerability scans

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