How will Essential Server Care Plan benefit you?
We monitors all of your servers, and our expert NOC technicians will call you – day or night – when critical issues arise. We remote restart to minimizes down-time and reduces after-hours call volume.
In addition to creating alerts & tickets, we leverage our extensive knowledgebase to provide tips and information for remediation and resolution. We ensure that AV software is up-to-date, minimizing the risk of security breaches and providing peace of mind. We do extensive testing on Microsoft security patch rollups and publish a detailed report that lists issues we’ve identified along with any steps to avoid or remediate the problem.