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Servers & Desktops Managed IT Support Services

When you are running a business, there are many moving parts in your company’s operation that you must keep running smoothly. Having the best and most advanced endpoint protection solutions for your employees is one of those parts, and it is crucial. However, building and running your own information technology infrastructure is not crucial. ABD Technology is a managed IT service that can do everything an in-house IT department can do, and more. Here’s why you should consider hiring ABD to run the IT for your business.

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Server Monitoring and Upkeep

Making sure your servers are up and running, as well as secure and efficient, is a full-time job. That’s why outsourcing your server monitoring to a managed IT provider is an excellent idea. This way, you rely on the professionals rather than having a single point of failure in your in-house IT person.

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Desktop Monitoring and Upkeep

With a managed IT provider like ABD technology, you’ll never have to worry about viruses, worms or other desktop issues ever again. ABD technology performs proactive maintenance and upkeep of your desktop systems so you don’t have to.

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Mobile Device Management

Your employees’ smartphones are as important to monitor and maintain as their desktop computers. We can take care of all setup, maintenance and security of your employees’ mobile devices, leaving you time to worry about other aspects of your business.
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Network and Security Monitoring

Security is a major issue for businesses these days. Your business is more successful and secure when your networks are also secure. This is why we offer network and security monitoring to make sure you won’t have any surprises when it comes to security or essential network infrastructure.

24/7 Support

Your business runs around the clock, and that’s why you need an IT management provider who is also available at any time of day to respond to your issues. With ABD Technology you will never find yourself without support, no matter what IT issue crops up. And even when there isn’t a problem ABD Technology is there to back up your data, set up devices, and do anything else that needs doing on the IT side. This is why hiring a managed IT provider just makes the most sense for your business.

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Fully-Managed IT Solution

Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.

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Managed IT Services include:

  • 24x7x365 monitoring of your network and systems – including servers, desktops and mobile devices
  • Troubleshooting and remediation for any processes or services that fail
  • Patch deployment, Service Pack installation and anti-virus support
  • Verification and management of data backups
  • Full-service 24x7x365 Help Desk

• And more!

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A Complete Suite of Fully-Managed IT Services

We’re here to help you take the hassle out of IT management, so you can focus on your business. Our offerings include:

Network Monitoring & Care
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.

Help Desk
Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.

Business Continuity
Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again.

Custom Project Work
We also offer a variety of custom projects designed to help optimize your IT infrastructure – including software installations, migrations, setups and configurations, and more. There are are more than 85 projects to choose from – and best of all, our technicians can perform the work overnight or over the weekend; so there’s no interruption or downtime at your office.

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