24/7 Managed IT Support, Cyber Security and Backup Services

Today’s businesses need reliable access to their data to operate. If they lose this information, everything from customer service to sales forecasting can get disrupted. It doesn’t take much to shake customer and client confidence in a world where they can find a competitor in a few clicks. How can businesses survive without backup services?

  • Protection guaranteed, for all devices
  • Simple, centralized management console
  • Enhanced productivity
  • Default Deny Security with Default Allow Usability
  • Complete Suite of Fully-Managed IT Services
  • 24x7x365 monitoring of your network and systems – including servers, desktops and mobile devices
  • Troubleshooting and remediation for any processes or services that fail
  • Patch deployment, Service Pack installation and anti-virus support
  • Verification and management of data backups

Continuity 24/7 Backup & Disaster Recovery

ABD Technology Continuity 24/7 is the fully-managed backup and disaster recovery (BDR) platform. Our packages are priced using a fixed, per-server or desktop model with time-based retention, including a customizable option with pooled storage. All packages are billed monthly with no annual commitment, and all include unlimited local backups.

24/7 Help Desk Services

International expansions, remote teams and e-commerce stores push companies towards 24/7 operations. However, they may not have the IT resources needed to cover every hour of the day. When something breaks in the middle of the night, the business owner or upper management team crosses their fingers and hopes that the on-call IT technician responds.

Businesses can’t survive with that type of uncertainty. They need coverage no matter what time it is, anywhere in the world. With 24/7 help desk services, the managed IT services provider makes sure that someone is available to provide any and all assistance needed. Whether organizations need someone to field user questions or collaborate with the on-site IT help desk during peak hours, they get the help they need.

Mobile Device Management

  • Security Management
  • Device & Endpoint Enrollment
  • Profile Management
  • Asset Management
  • Application Management
  • Audit & Reports

Security Operations Center (SOC)

Managed security and extends your internal IT team’s capacity to protect your applications, systems and networks with advanced security solutions that are easy to implement, fully managed and do not require large upfront investments. It is designed to absorb the time-consuming and complex security incident investigation process, while offloading the high costs of an in-house security staff.